“Competition for customers is fierce in the service and repair sector and garages must stand out from the crowd to succeed. While, in my opinion, the independent garage trade has often received unfair criticism, members of the public using a garage that has signed up to a code of practice, like Motor Codes garages, have the peace of mind that the business is committed to being trustworthy and fair, plus will provide high levels of customer service. It is these outstanding characteristics that I will look for in Britain’s Golden Garage.” Richard launched Which? Car magazine to British newsstands four years ago, establishing the Which? car reliability and satisfaction survey. He has since been Motoring Editor and prolific writer of all that is automotive.