“When having a car serviced or repaired, motorists need to know that they can trust the garage to carry out the required work professionally and at a fair price. Workshop standards vary enormously, but the Golden Garages competition aims to champion the many trustworthy garages who offer a great customer experience.” Richard has been editor of Professional Motor Mechanic (PMM) magazine and sister publication Professional Motor Factor magazine for over three and a half years. PMM is a monthly publication aimed at those working in independent garages and that has been championing the cause of garages raising their customer service and overall standards.